Assistant Director, Clinical Administration

University of Rochester•Rochester, NY

1d•$86,900 - $130,300•Onsite

About The Position

The Assistant Director, Clinical Administration works under the general direction of the Division Chief of the General Neurology and Headache divisions with oversight by the Program Administrator for the Department of Neurology. This role demonstrates independence and latitude to exercise judgment, providing administrative and managerial support for all aspects of administration for the divisions and assuring the necessary support for all divisional activities. This includes planning, directing, and coordinating all phases of the fiscal, administrative, and personnel functions within the divisions. The Assistant Director will maintain strong working relationships with all division faculty and department administrators, as well as all hospital and medical school administrative staff.

Requirements

Bachelor's degree required
5 years of relevant experience required
Equivalent combination of education and experience

Nice To Haves

Masters Degree preferred
6 years of relevant experience preferred
Previous experience developing annual capital and operational budgets

Responsibilities

Manage clinical, administrative and financial activities for General Neurology and Headache divisions.
Develop, interpret and track statistical measures and reports designed to monitor provider productivity.
Ensure proper payment for work undertaken.
Provide oversight of division operations and collaborate with leaders to create optimal workflows that reduce waste and improve patient outcomes.
Facilitate institutional resources to troubleshoot issues such as IT, finance, space, and work to resolve patient-related matters.
Provides ongoing communication of any clinical scheduling and communication issues.
Partner with Practice Administrator and Nurse Manager to ensure smooth clinic operations and scheduling.
Monitor schedule utilization, physician productivity and patient access and determines any appropriate actions to keep utilization at an acceptable level.
Act as a member of the Ambulatory Clinical Council to represent the divisions.
Monitors patient satisfaction results for the divisions and work with Chiefs to resolve any patient issues.
Provide guidance to faculty and staff on all aspects of personnel administration, including recruitment, hiring, supervision, performance evaluation and management, compensation, progressive discipline, termination, employee rights and privileges, sick leave and vacation, disability, and employee benefits.
Manage, develop, and train office clerical staff and manage prioritization and workload allocation.
Monitor staff compensation levels on a continuing basis.
Provide operational support to research projects.
Assist with posting, hiring, and managing research support staff as necessary for projects as well as procurement of goods and services.
Maintain up to date knowledge of research portfolio for the division to understand projected challenges to fiscal operations or projected needs.
Support the management and maintenance of documents for research projects as needed.
Oversee procurement/purchasing functions for all division accounts including reconciliation with University reports, problem resolution, and analysis of revenue and expense trends.
Make recommendations to division faculty and staff regarding compliance with University policies and procedures of Finance, Accounting, and procurement.
Collaborate with the Residency Program Director, Administrator and Fellowship Directors to coordinate the fellowship programs by assisting with recruiting fellows, coordinating orientation and schedules, and assisting with reimbursements, certifications and compliance.
Other duties as assigned.