Asst Dir, Clinical Admin

University of Rochester•City of Rochester, NY

1d•$86,900 - $130,300•Onsite

About The Position

The Assistant Director, Clinical Administration performs operational and business duties in support of clinical areas or departments, including clinic workflow, clinical quality outcomes, patient relations and satisfaction, budget coordination, and oversight of staff. The role develops and maintains business management practices, planning mechanisms, control systems, and organizational structures for one moderately sized or two smaller clinical departments. It develops plans linking revenues to resources, analyzes clinical operations, strengthens expenditure controls and professional-fee billing and collections, manages commitment accounting, and provides management reporting to the chairperson. The position typically oversees operating budgets of $10 million to $30 million and manages employees directly or through subordinate supervisors or lead workers. The role oversees divisional operations and quality assurance; develops and monitors salary, operating, and capital budgets; manages the fiscal aspects of clinical practices; and supports accurate billing and timely charge capture. It oversees staff and personnel administration, establishes internal procedures, ensures compliance with University policies, and leads employee engagement initiatives. The Assistant Director advises on administrative and fiscal activities, contributes to strategic planning and problem resolution, represents the division across University, Medical Center, hospital, and community settings, and serves on committees as needed.

Requirements

Bachelor's degree and 5 years of relevant experience, or an equivalent combination of education and experience.

Responsibilities

Oversee divisional activities to ensure efficient and effective operations, including surveys, reports, quality assurance, purchases, major equipment, services, space, and materials.
Facilitate the development of new or revised activities, participate in divisional performance evaluations, and identify opportunities to improve operations.
Develop and monitor salary, operating, and capital budgets, and interact with faculty regarding the use of grants, contracts, clinical funds, and gift or endowment funds.
Ensure fiscal control and supervise account and purchasing functions, including reconciliation, problem resolution, and analysis of revenue and expense trends and variances.
Evaluate budget information for appropriateness, exemptions, trends, and accuracy.
Manage fiscal aspects of clinical practices, including fee setting, income and expense reports, and implementation of the faculty compensation plan.
Promote accurate billing and timely charge capture; evaluate practice-plan information to identify trends and opportunities for revenue enhancement.
Work with other managers to identify and evaluate new non-technical staff and manage divisional staff directly or indirectly.
Establish internal policies and procedures and ensure compliance with University policies and procedures.
Advise faculty and staff on personnel administration, including supervision, performance evaluation, compensation, discipline, termination, leave, disability, and benefits.
Prepare salary recommendations and personnel action forms; monitor compensation equity; evaluate changes in job responsibilities; and develop requests for new positions or reclassifications.
Lead employee engagement initiatives within the division or divisions.
Advise on administrative and fiscal activities related to strategic planning and problem resolution.
Represent the division in interactions within the department, Strong Memorial Hospital, the Medical Center, the University, and the community.
Represent the division to organizations involved in research, education, and patient care; serve as a resource to other University and Medical Center departments; and serve on committees as needed.
Recruit, select, orient, train, coach, counsel, and discipline employees; develop growth opportunities; and plan, monitor, and appraise employee job results.
Perform other duties as assigned.