Assistant Director, Broker Strategy & Performance Management
About The Position
The Assistant Director, Broker Strategy & Performance Management will oversee a team focused on maximizing value through broker distribution channels, managing compensation programs, and driving broker engagement and performance. The position sits within the Commercial Market Excellence organization, collaborating closely with Line of Business leaders, market sales teams, and key organizational partners – all in service of making our members’ health journeys easier. As a people leader, you are willing to learn and grow, understanding that leadership is a craft that is continuously honed as you support your team and the lives that depend upon us.
Requirements
- Bachelor's degree in Business, Marketing, Finance or related field
- 7+ years of experience in broker management, distribution strategy or related field
- 3+ years of people management experience
- Strong understanding of broker compensation models and distribution channel economics
- Proven track record of driving performance improvement through strategic initiatives
- Excellent analytical skills with the ability to translate data into actionable insights
- Outstanding communication and relationship-building skills
- Experience leading and developing high-performing teams
- Ability to collaborate effectively with cross-functional partners and Line of Business leaders
- Strategic mindset with a focus on maximizing value through distribution channels
Responsibilities
- Lead and develop a high-performing team responsible for broker channel optimization and performance management
- Drive strategic initiatives to ensure distribution channel investments deliver proportionate value and ROI
- Design, implement, and optimize broker compensation programs and structures in partnership with technical, operations, and finance partners
- Establish performance metrics, KPIs, and reporting frameworks to measure broker effectiveness and provide regular insights to senior leadership
- Partner with Line of Business leaders, market sales teams, and key stakeholders to align broker strategies with organizational objectives
- Leverage data analytics to identify trends, opportunities, and areas for optimization while ensuring competitive positioning and compliance
- Serve as the primary point of contact for market and sales leaders to align distribution efforts with respective strategies
- Identify, scale, and execute best practices through engagement and performance management initiatives
- Provide direction to your team, engage them towards common goals and create a positive experience that helps people flourish.
Benefits
- Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
- Annual employer contribution to a health savings account.
- Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
- Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
- Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
- Award-winning wellness programs that reward you for participation.
- Employee Assistance Fund for those in need.
- Commute and parking benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
