Assistant Director Athletic Ticket Sales

Western Michigan University PortalKalamazoo, MI
Onsite

About The Position

The Assistant Director of Athletic Ticket Sales is responsible for driving revenue through various ticket sales initiatives. This role requires a strong understanding of sales principles, customer service, and the ability to work effectively in a fast-paced environment. The position involves direct sales efforts, relationship management, and utilizing ticketing software to achieve sales goals.

Requirements

  • Bachelor’s degree in a related field from an accredited institution.
  • Two years of relevant experience.
  • Experience in sales, premium hospitality, or revenue generation.
  • Experience with seasonal, group, or single-game ticket sales.
  • Strong interpersonal, verbal, and presentation skills.
  • Proficient in database and ticketing software.
  • Ability to work irregular shifts and extended hours, including weekends and holidays.

Responsibilities

  • Develop and implement strategies for seasonal, group, and single-game ticket sales.
  • Generate revenue through direct sales efforts and relationship building.
  • Manage and maintain relationships with clients and season ticket holders.
  • Utilize database and ticketing software to track sales, manage accounts, and generate reports.
  • Provide exceptional customer service and hospitality to ticket purchasers.
  • Collaborate with other departments to support overall athletic department goals.
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