Asst Director Admissions Events & Engagement

Jacksonville University•Jacksonville, FL

11d•Onsite

About The Position

The Assistant Director of Admissions Events & Engagement maintains responsibility for activities related to admissions events and the campus visit experience. The person in this position will support events in Undergraduate Admission, Graduate and Professional Studies Admission, and the College of Law departments. They will perform duties that assure a quality campus event experience, develop and align the campus event experience with the University brand and enrollment goals including training and supervision of student ambassadors. This position reports to the Associate Director of Admission Events and Engagement.

Requirements

Bachelor’s degree required.
Commitment to customer service, both internal and external to the department.
Experience using a CRM to develop and implement events, multi-level communication campaigns and reports.
Understanding of college admissions
Strong interpersonal, written and verbal communication skills to effectively communicate with students, co-workers, and the general public.
Ability to speak effectively before groups of students, parents and community members
Demonstrated time management experience
Demonstrated organizational skills and attention to detail.
Demonstrated ability to manage multiple tasks.
Ability to exercise sound judgment in a fast-paced work environment.
Sensitivity toward people of diverse social, cultural and ethnic backgrounds.
Willing to work as part of a team and understand the importance of teamwork
Flexibility and adaptability
Collaborative, supportive leader and teammate
Excellent organization and project management skills
Excellent communication and customer service skills
Ability to use discretionary judgment
Demonstrated tech savviness and ability to learn and operate different systems
Manage, train, develop, and support a team of Student Ambassadors
A person of character, drive and integrity who will always represent the University in a professional manner.
Ability to meet appropriate situations with reasonable, creative responses to achieve the goals and objectives of the recruitment effort.
Dedicated to the mission of Jacksonville University regarding the growth of its student population.

Nice To Haves

Master’s degree and admissions related work and/or related experience in a college environment are highly desirable.
SLATE experience preferred.

Responsibilities

Design, plan, implement and manage customized events, considering past experiences and data-driven reports
Consult with the Directors of Undergraduate and Graduate Admissions in planning event logistics and execution, working primarily with the leadership team and with campus partners involved in event setup and event participation
Create event setup memos, meet with facilities, catering, security and custodians as well as Information Technology, as necessary
Work closely with the Enrollment Marketing on both in-person and virtual events in the CRM system
Supports in River House event management inclusive of approval, SA scheduling, floor plans, facility upkeep, AV and more.
Ensure selection and booking of appropriate spaces and resources for each event and order other equipment as needed
Coordinate staff roles and train all student workers/ambassadors and/or volunteers
Conduct event meetings and orchestrate physical set-ups and breakdowns of each event
Participate in event evaluations and gather feedback from various departments, campus partners and staff to make improvements to future events
Work with the Associate Director of Admissions Events and Engagement on event support, which includes scheduling campus tours and tour guides.
Assists at off-campus recruitment events, if required
Perform other duties and projects as assigned. Duties, responsibilities, and activities may change at any time with or without notice