Assistant Dining Manager

The Ohio State University • Columbus, OH

4d • $18 - $23 • Onsite

About The Position

The Assistant Dining Manager assists in the management of a university dining unit, which may include various service styles such as traditional cafeteria, grab and go, retail, or convenience store. This operation serves approximately 2,500 students, staff, and guests daily. The role involves supervising 10-15 full-time employees and up to 300 part-time student employees within a diversity-valued organization. Key responsibilities include managing food production and service, procurement and inventory of food and related goods, supervising service and customer relations, ensuring meals are served according to prescribed standards, and managing the overall performance of student employees. The position also oversees the quality and quantity of food items produced, orders products, takes inventories, and supervises the inspection of incoming food and supplies. Additionally, the Assistant Dining Manager orients, trains, and coaches all student employees in all aspects of facility operations, supervises and trains staff according to customer service standards, and manages student managers and the student personnel program. This role requires working weekends, various hours, special events, and holidays as business needs dictate.

Requirements

• High school diploma or GED
• 4 years relevant experience
• 1-3 years' experience in food service management or related field
• Excellent customer service skills
• Ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds
• Successful completion of a background check

Nice To Haves

• Associate's degree in hospitality management or related field
• 6 years relevant experience
• Knowledge of ServSafe Sanitation guidelines or similar food handler program
• Experience working with HACCP principles
• Excellent verbal and written communication skills
• Experience managing Classified Civil Service, bargaining union member employees, and student staff
• Knowledge of computerized ordering systems
• Ability to speak effectively before groups of customers or employees of the organization

Responsibilities

• Assists in the management of a university dining unit with multiple styles of service.
• Supervises full-time employees and part-time student employees.
• Manages the production and service of food to students, staff, guests, and special groups.
• Manages the procurement and inventory of food and related goods.
• Supervises service and customer relations.
• Ensures meals are served in accordance with prescribed standards.
• Responsible for overall performance management of student employees.
• Supervises the quality and quantity of food items produced.
• Orders product and takes inventories.
• Supervises inspection of incoming food and supplies.
• Orients, trains, and coaches all student employees in all aspects of facility operations.
• Supervises and trains staff according to prescribed customer service standards.
• Manages the student managers and the student personnel program.
• Works weekends, various hours, special events, and holidays as business need dictates.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.
• Premium pay for working a minimum of four consecutive hours after 3:00 pm.
• Tuition assistance for self and dependents.
• Public service loan forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED