Assistant Dining Manager

The Ohio State University • Columbus, OH

1d • $18 - $23 • Onsite

About The Position

The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service, retail, or convenience store. The operation serves approximately 2,500 students, staff and guests each day; supervises as many as 10-15 full-time regular employees and up to 300 part-time student employees in a diversity-valued organization; supervises the production and service of food to students, staff, guests, and special groups and in addition manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management and supervision of employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all employees in all aspects of facility operations; supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.

Requirements

• High School Diploma or GED or equivalent combination of education and experience.
• 4 years of relevant experience.
• Experience in food service management.
• Experience in employee supervision.
• Knowledge of ServSafe Sanitation guidelines or similar food handler program.
• Excellent customer service skills.
• Ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds.

Nice To Haves

• Associate's degree in hospitality management or related field or an equivalent combination of education and experience in food service.
• 6 years relevant experience.
• Excellent verbal and written communication skills.
• Experience working with HACCP principles.
• Experience managing Classified Civil Service, bargaining union member employees, and student staff.
• Knowledge of computerized ordering systems.
• Ability to speak effectively before groups of customers or employees of the organization.

Responsibilities

• Assists in the management of a university dining unit.
• Supervises the production and service of food to students, staff, guests, and special groups.
• Manages the procurement and inventory of food and related goods.
• Supervises service and customer relations.
• Ensures meals are served in accordance with prescribed standards.
• Responsible for overall performance management and supervision of employees.
• Supervises the quality and quantity of food items produced.
• Orders product.
• Takes inventories.
• Supervises inspection of incoming food and supplies.
• Orients, trains and coaches all employees in all aspects of facility operations.
• Supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests.
• Manages the student managers and the student personnel program.
• Works weekends, various hours, special events, and holidays as business need dictates.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.
• Public service loan forgiveness.
• Tuition assistance for self and dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED