Assistant Dining Manager
About The Position
The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service, retail, or c-store. The operation serves approximately 2,500 students, staff and guests each day; supervises 10 -15 full time employees and up to 300 part-time student employees; manages the production and service of food to students, staff, guests, and special groups and in addition manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management of student employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all student employees in all aspects of facility operations; supervises and trains staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.
Requirements
- High school diploma or GED
- 4 years relevant experience
- 1-3 years experience in food service management or related field
- Excellent customer service skills
- Ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds
- Successful completion of a background check
Nice To Haves
- Associate's degree in hospitality management or related field
- 6 years relevant experience
- Knowledge of ServSafe Sanitation guidelines or similar food handler program
- Experience working with HACCP principles
- Excellent verbal and written communication skills
- Experience managing Classified Civil Service, bargaining union member employees, and student staff
- Knowledge of computerized ordering systems
- Ability to speak effectively before groups of customers or employees of the organization
Responsibilities
- Assists in the management of a university dining unit.
- Manages the production and service of food to students, staff, guests, and special groups.
- Manages the procurement and inventory of food and related goods.
- Supervises service and customer relations.
- Ensures meals are served in accordance with prescribed standards.
- Responsible for overall performance management of student employees.
- Supervises the quality and quantity of food items produced.
- Orders product and takes inventories.
- Supervises inspection of incoming food and supplies.
- Orients, trains and coaches all student employees in all aspects of facility operations.
- Supervises and trains staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests.
- Manages the student managers and the student personnel program.
- Works weekends, various hours, special events, and holidays as business need dictates.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Holiday pay
- OPERS retirement
- Tuition assistance for self and dependents
- Public service loan forgiveness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
