Anthropologie Weddings Assistant Department Manager

Urban Outfitters•Buffalo, NY
•Onsite

About The Position

The Anthropologie Weddings Assistant Department Manager collaborates with the management team to supervise store operations. The role helps lead an engaging and inspiring store environment through floor supervision, sales leadership, and balancing customer service with task execution. It supports customer experience, team leadership, visual standards, business operations, and communication across the store.

Requirements

  • At least 1 year of store leadership experience.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
  • Eagerness to learn and grow within the organization.

Nice To Haves

  • Enthusiasm for the Anthropologie and Anthropologie Weddings brands.

Responsibilities

  • Represent the brand and lead the team in creating an engaging service environment that reflects company values.
  • Empower the team to drive sales through personalized service, elevated styling, outfitting recommendations, and inspiring selling initiatives.
  • Deliver a seamless omnichannel shopping experience by using systems and applications to support efficient customer engagement.
  • Exercise decision-making and multitasking while prioritizing service over tasks.
  • Help manage the store environment and customer experience, including team energy and positivity, the daily zone, and sales.
  • Provide timely, specific employee feedback and prioritize new-hire development.
  • Support daily operating standards, including sales forecasting, payroll management for an effective daily zone chart, and product flow.
  • Collaborate with partners on shipment processing and ensure markdown, transfer, and restock processes are completed accurately and on time.
  • Implement visual direction and decisions from the Shop Manager, Visual Merchandising Manager, and Store Manager, and maintain a clean shop.
  • Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
  • Promote inclusive, people-first communication and encourage open dialogue, follow-through, and team support.
  • Stay current with communications, share information with the team, and participate in daily meetings, store initiatives, and brand focuses.
  • Teach and share product knowledge and brand messaging, and coach exceptional customer interactions using brand product and training resources.
  • Check in with stylists and associates to maintain communication and teamwork toward store objectives, and remain open and responsive to feedback.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discounts
  • Retirement savings
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