Assistant Dental Office Manager

Aspen Dental•Statesboro, GA

8d•$23 - $25

About The Position

As an Assistant Dental Office Manager, called an Operations Lead at Aspen Dental, you will perform daily front-office tasks and help create lasting impressions while building trust and loyalty with patients. You will report to the Manager and, under the Manager’s direction, help supervise and reinforce the daily tasks and priorities of the non-clinical team. The role includes an eight-week training program. Aspen Dental describes its practices as independently owned and operated by licensed dentists that receive non-clinical business support services from Aspen Dental Management, Inc. Duties and arrangements may vary by independently owned and operated location.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, and verify insurance payment and collection while ensuring high-quality care.
Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payment and collection, balance nightly deposits, and process credit cards.
Complete additional tasks assigned by the Manager.