Assistant Dental Office Manager

Aspen Dental•Madison, AL

3d•$18 - $20

About The Position

The Assistant Dental Office Manager, called an Operations Lead at Aspen Dental, performs daily front-office tasks and supports the creation of positive patient experiences and trust. The role reports to the Manager and includes an eight-week training program. The position supports patient service, treatment and insurance discussions, non-clinical team priorities, practice data review, appointment scheduling, payment verification and processing, and other tasks assigned by the Manager. The role is full-time, with a stated salary of $18–$20 per hour.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
Work collaboratively with the dental team to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, verifying insurance payment and collection while ensuring high-quality care.
Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit-card payments.
Complete additional tasks assigned by the Manager.