Assistant Dental Office Manager

Aspen Dental Management • Yulee, FL

2d

About The Position

At Aspen Dental, an Assistant Dental Office Manager, called an Operations Lead, performs daily front-office tasks and duties to create lasting impressions and build trust and loyalty with patients. The position reports to the Manager and includes an eight-week training program. The role supports patient care, practice operations, scheduling, insurance verification and payment collection, and the non-clinical team. The job is full-time and pays $20–$22 per hour, with two potential incentive opportunities: a report card bonus of up to $300 per month and a quarterly bonus.

Aspen Dental offers paid time off, health, dental, and vision benefits, a 401(k) savings plan with a match, career development and growth opportunities, a collaborative and supportive culture, and continuous learning through TAG U. Practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.

Requirements

• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Analytical thinking and a willingness to leverage data.
• Organized and detail-oriented.

Nice To Haves

• High school diploma or equivalent; a college degree is preferred.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Collaborate with other dental team members to provide exceptional patient care.
• Consult with patients on treatment options provided by the clinical team, verify insurance payment, and collect payments while ensuring high-quality care.
• Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review day-to-day data to evaluate its impact on the practice.
• Oversee scheduling and confirmation of patient appointments.
• Verify insurance payments, collect payments, balance nightly deposits, and process credit cards.
• Perform additional tasks assigned by the Manager.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with match
• Career development and growth opportunities
• Continuous learning through TAG U
• Report card bonus of up to $300 per month
• Quarterly bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED