Assistant Dental Office Manager

Aspen Dental•Branson, MO

3d•$21 - $23

About The Position

At Aspen Dental, the Assistant Dental Office Manager, called an Operations Lead, helps manage daily front-office operations and supports a positive patient experience. Reporting to the Manager, this role performs front-office duties, helps build patient trust and loyalty, and supports the non-clinical team. New hires participate in an eight-week training program. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc. Responsibilities and conditions may vary by independently owned and operated location.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and a focus on leveraging data.
Organized and detail oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with the dental team to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections while ensuring high-quality care.
Under the Manager’s direction, supervise and reinforce daily tasks and priorities for the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections; balance nightly deposits and process credit cards.
Perform additional tasks assigned by the Manager.