Assistant Dental Office Manager

Aspen Dental•Fort Worth, TX

19d•$20 - $25

About The Position

The Assistant Dental Office Manager, called an Operations Lead at Aspen Dental, performs daily front-office duties and supports patient service, practice operations, and the non-clinical team. The role reports to the Manager and includes participation in an eight-week training program. The position is full-time, with a listed salary of $20–$25 per hour. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc. Details may vary by location.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and an emphasis on using data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections to support high-quality care.
Under the Manager’s direction, supervise and reinforce daily tasks and priorities for the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.