Assistant Dental Office Manager

Aspen Dental•North Little Rock, AR

2d•$19 - $22

About The Position

At Aspen Dental, the Assistant Dental Office Manager—called an Operations Lead—supports daily front-office operations and helps create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and includes an eight-week training program. The position provides an opportunity to support communities and positively affect patients’ lives.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, verify insurance payment, and support collections while ensuring high-quality care.
Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit card transactions.
Perform additional tasks assigned by the Manager.