Assistant Dental Office Manager

Aspen Dental•Camden, SC

3d•$20 - $22

About The Position

At Aspen Dental, the Assistant Dental Office Manager—called an Operations Lead—is part of a dental service organization and helps create lasting impressions and build trust and loyalty with patients. The role performs daily front-office tasks, supports the Manager, and participates in an eight-week training program. The position provides an opportunity to support communities and positively affect patients’ lives. Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. Conditions may vary by independently owned and operated Aspen Dental locations.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team and verify insurance payment and collection while ensuring high-quality care.
Under the Manager’s direction, supervise and reinforce daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.