Assistant Dental Office Manager

Aspen Dental Management•Roseville, MN

About The Position

At Aspen Dental, the Assistant Dental Office Manager, called an Operations Lead, helps with daily front-office operations and supports a positive patient experience. The role reports to the Manager and includes an eight-week training program. The position is full-time, with a listed salary of $22–$23 per hour. Duties and details may vary by independently owned and operated Aspen Dental location.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
  • Analytical thinking and an ability to leverage data.
  • Organized and detail-oriented.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Collaborate with other dental team members to provide exceptional patient care.
  • Discuss treatment options provided by the clinical team with patients, verify insurance payments, and support collections while ensuring quality of care.
  • Under the Manager’s direction, supervise and reinforce daily tasks and priorities for the non-clinical team.
  • Review day-to-day data to evaluate its impact on the practice.
  • Oversee scheduling and confirmation of patient appointments.
  • Verify insurance payments and collections, balance nightly deposits, and process credit card transactions.
  • Perform additional tasks assigned by the Manager.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with employer match
  • Career development and growth opportunities
  • Flexible scheduling
  • Free continuous learning through TAG U
  • Best-in-class training program
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