Assistant Dental Office Manager

Aspen Dental Management•Las Vegas, NV

23d

About The Position

At Aspen Dental, the Assistant Dental Office Manager—called an Operations Lead within the organization—supports daily front-office operations and helps create positive patient experiences. The role reports to the Manager and includes an eight-week training program. The Assistant Dental Office Manager works with the dental team to support patient care, oversee non-clinical team priorities, review practice data, manage appointment scheduling, and handle insurance, collections, deposits, and credit card processing.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and an ability to leverage data.
Organizational skills and attention to detail.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team and verify insurance payments and collections.
Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Complete additional tasks assigned by the Manager.