Assistant Dental Office Manager

Aspen Dental Management•Lewisville, TX

23d

About The Position

At Aspen Dental, the Assistant Dental Office Manager, called an Operations Lead, supports daily front-office operations and helps create positive patient experiences. The role reports to the Manager and includes an eight-week training program. The Operations Lead provides patient service, supports treatment discussions and payment processes, helps supervise the non-clinical team, reviews practice data, manages appointment scheduling, and assists with financial closing tasks. The role is full-time and pays $18–$22 per hour. Aspen Dental offers training, competitive compensation, flexible scheduling, and career development opportunities. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc. Duties and conditions may vary by location.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, verify insurance payment, and support collections.
Under the Manager’s direction, supervise and reinforce daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.