Assistant Dental Office Manager

Aspen Dental•Fort Worth, TX

1d•$19 - $23

About The Position

At Aspen Dental, the Assistant Dental Office Manager, called an Operations Lead, performs daily front-office tasks and duties to create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and includes an eight-week training program. The Assistant Dental Office Manager provides patient service, supports the dental team, helps patients understand treatment options, and oversees non-clinical team priorities, scheduling, insurance and payment verification, collections, deposits, and credit card processing. Additional tasks may be assigned by the Manager. The position is full-time and pays $19–$23 per hour. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc. Details may vary by location.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Work collaboratively with dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections.
Under the Manager’s direction, supervise and reinforce daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.