Assistant Dental Office Manager

Aspen Dental Management•Norman, OK

14d

About The Position

At Aspen Dental, the Assistant Dental Office Manager, called an Operations Lead, performs daily front-office tasks and duties to help create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and works with the dental team to support exceptional patient care. New team members participate in an eight-week training program. Aspen Dental offers competitive compensation, flexible scheduling, career development, a supportive culture, and continuous learning through TAG U. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc. Details may vary by location.

Requirements

Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail oriented.

Nice To Haves

High school diploma or equivalent; a college degree is preferred.

Responsibilities

Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections.
Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.