Assistant Dental Office Manager

Aspen Dental•Apopka, FL
•$19 - $22

About The Position

At Aspen Dental, the Assistant Dental Office Manager, called an Operations Lead, performs daily front-office duties to help create positive patient impressions and build trust and loyalty. The role reports to the Manager and includes an eight-week training program. The position requires dental background and fluency in Spanish and English.

Requirements

  • Dental background.
  • Bilingual in Spanish and English.

Nice To Haves

  • High school diploma or equivalent; a college degree is preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Analytical thinking and an emphasis on leveraging data.
  • Organized and detail-oriented.

Responsibilities

  • Provide compassionate, high-quality patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Collaborate with other dental team members to provide exceptional patient care.
  • Consult with patients about treatment options provided by the clinical team, verify insurance payment, and collect payments.
  • Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
  • Review day-to-day data to evaluate its impact on the practice.
  • Oversee scheduling and confirmation of patient appointments.
  • Verify insurance payments, collect payments, balance nightly deposits, and process credit cards.
  • Perform additional tasks assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Supportive culture that encourages collaboration and innovation.
  • Free continuous learning through TAG U.
  • Flexible scheduling.
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