Assistant Dental Office Manager

Aspen Dental•Warrington Township, PA

4d•$22 - $26

About The Position

As an Assistant Dental Office Manager, called an Operations Lead at Aspen Dental, you will perform daily front-office tasks and help create lasting impressions while building trust and loyalty with patients. You will report to the Manager and participate in an eight-week training program. The role supports patient care and practice operations, including coordination with the dental team, patient treatment discussions, scheduling, insurance and payment processing, and oversight of non-clinical team priorities. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc. Duties and arrangements may vary by location.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections while ensuring high-quality care.
Under the Manager’s direction, supervise and reinforce daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.