Assistant Deli Manager-Full time- Great benefit's- store 319 Smithville MO

Cosentino's Food Stores•Smithville, MO
•Onsite

About The Position

The Assistant Deli Manager assists customers in their shopping experience by leading the Deli team to support company growth and deliver the products and service customers expect. The position formally reports to the Deli Manager and is non-exempt. The Assistant Deli Manager supervises the team in the Deli Manager’s absence, supports hiring and employee development, manages inventory and product quality, promotes sales and customer service, and helps maintain a clean, safe, and well-stocked department.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • At least 6 months of previous experience in a deli, bakery, restaurant, or food service operations position.
  • Complete ongoing training and development listed on the Cosentino’s Learning Plan.
  • High school diploma or equivalent.
  • Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
  • Have the basic math and reading skills required for the position.
  • Be able to operate, clean, and maintain department equipment safely and competently.
  • Be able to meet the stated physical demands of the position.

Responsibilities

  • Supervise deli team activities in the Deli Manager’s absence in an effective, motivating, and respectful manner.
  • Promote teamwork, high morale, positive communication, and recognition among team members.
  • Assist the Deli Manager with interviews and hiring.
  • Coach employees, take corrective actions, and conduct performance evaluations.
  • Address employee relations issues and work with the Deli Manager, Store Director, or Human Resources as needed.
  • Count and verify merchandise against invoices and inspect deliveries for shortages, damage, and quality.
  • Procure items from suppliers and notify the Deli Manager of special inventory needs.
  • Follow product rotation procedures and monitor product dates.
  • Enforce quality control for products displayed in cases, hot lines, and other deli areas.
  • Follow portion-control practices in deli production and service.
  • Promote advertisements and specials to increase department sales and profits.
  • Promote sales by suggesting additional products and offering samples.
  • Answer customer questions about the location of department items.
  • Meet or exceed productivity standards.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Follow and implement Cosentino’s Customer Service Standards.
  • Comply with and ensure team compliance with health regulations, sanitation guidelines, and safety procedures.
  • Safely and competently operate, clean, and maintain department equipment.
  • Keep the department clean, fully stocked, and creatively merchandised.
  • Assist the Deli Manager in managing labor costs while balancing customer service needs and expenditures.
  • Prepare, package, and label products efficiently and accurately.
  • Communicate department issues to the store management team.
  • Keep coolers, freezers, and preparation areas clean and ready for deliveries.
  • Unload shipments promptly and stock merchandise in designated areas without damage.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and learn new skills.
  • Reach overhead up to 74 inches, twist at the waist, and lift objects weighing up to 20 pounds with both hands.
  • Push and pull grocery items with peak force up to 50 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 50 pounds.
  • Bend and squat, including down to floor level.
  • Work in the colder conditions of grocery coolers and freezers.
  • Climb a ladder, potentially up to 5 feet.
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