College of Osteopathic Medicine - Assistant Dean, Student Services

D'Youville University•Buffalo, NY

3d•Onsite

About The Position

The Assistant Dean for Student Services is responsible for fostering a supportive and enriching campus environment for medical students. This position plays a crucial role in promoting student engagement, well-being, and overall success within the College of Osteopathic Medicine. This role involves collaboration with the university’s division of student affairs to create and implement programs, services, and policies that enhance the overall student experience. The Assistant Dean for Student Services reports directly to the Chief Operating Officer of the College of Osteopathic Medicine.

Requirements

Master’s degree in higher education administration, student affairs, counseling, or a related field
Previous experience in student affairs within higher education
Knowledge of osteopathic medicine education and accreditation standards.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Familiarity with relevant software for data management and communication.
Knowledge of relevant laws and regulations related to student affairs in higher education.
Commitment to diversity, equity, and inclusion.
Strong interpersonal skills, enthusiasm, and motivation to contribute to the growth.
Skills in organizing resources and establishing priorities.
Ability to develop and maintain evaluation and development procedures.
Familiarity with relevant technology and tools for communication, data analysis, and program management.
Ability to gather and analyze statistical data and generate reports.
Exceptional communication and interpersonal skills.
Strong verbal and written communication skills
Ability to work on various multidisciplinary teams.
Proficiency in data analysis, performance metrics, and quality improvement.
Ability to identify problems, develop solutions, and implement change.
Proficiency in Microsoft Office Suite Including Word, Excel, PowerPoint, & Outlook
Must be able to lift 50lbs from floor level.
Must be able to lift and maneuver normal size full file box for archival purposes.
Must be able to occasionally bend, twist, and stoop.
Frequent typing of computer keyboard.
Must be able to operate standard office equipment such as computer, mobile device, phone, copier, scanner, printer, or related items.
Must have good personal hygiene and adhere to corporate dress policy (business casual).

Responsibilities

Oversee physical and mental health services for pre-clinical and clinical students
Monitor student progress, identify at-risk students, and coordinate intervention strategies
Lead development of programs that promote retention, progression, and graduation
Collaborate with faculty and academic leadership on student performance issues
Direct comprehensive wellness initiatives, including mental health, stress management, and burnout prevention
Coordinate access to counseling and health services (internal or external partnerships)
Promote a culture of well-being consistent with osteopathic principles
Oversee student professionalism standards and behavioral expectations
Manage student conduct processes, including investigations and disciplinary actions
Support the student promotions and professionalism committees
Ensure due process and consistency in policy application
Encourage and support facilitation of participation in community service and outreach
Support students during clinical rotations (OMS-III and OMS-IV years)
Support clinical affairs team in addressing issues related to clinical placements as they arise
Coordinate outreach and information sharing to student support resources, including preparation for the COMLEX-USA and match process
Communicate regularly with students through various channels to disseminate important information and updates
Plan and execute student orientation program for new students, ensuring a smooth transition into the academic community
Supervise student organizations, leadership programs, and co-curricular activities
Foster an inclusive and supportive campus environment
Partner with student government and affinity groups
Develop, implement, and maintain student-related policies and handbooks
Ensure compliance with accreditation standards (e.g., Commission on Osteopathic College Accreditation) and relevant regulations
Contribute to accreditation self-studies and reporting
Track and analyze student success metrics
Use data to inform program improvements and strategic initiatives
Prepare reports for institutional leadership and accrediting bodies
Develop and implement assessment tools to evaluate the effectiveness of student services events, programs, and initiatives
Collaborate with faculty and staff to ensure a holistic approach to student development
Manage budgets and resource allocation for student services programs
Serve on institutional committees and represent student affairs in leadership discussions
Collaborate with academic departments, administrative offices, and external organizations to enhance the overall student experience
Collaborate with University Student Affairs department to ensure policy alignment with university standards and regulations, crisis management protocols, and campus shared resources
Stay up to date with trends and best practices
Perform such other duties as may be assigned or delegated