Assistant, Credentialing & Onboarding

Signature HealthKirtland, OH
Onsite

About The Position

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Specialist, Credentialing and CAQH, the Assistant, Credentialing and Onboarding will assist with the credentialing and re-credentialing, onboarding, staff transfer process and maintain provider CAQH profiles. The Assistant, Credentialing and Onboarding assists Signature Health Inc. credentialing, including initial appointment, reappointment, modification, certification expirations and renewals, as well as clinical privileging for Medical Staff, Health Professionals, and all other providers as needed. The Assistant, Credentialing and Onboarding demonstrates accountability, ownership, and reliability for ensuring a successful new hire and internal transfer experience.

Requirements

  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • Minimum one (1) year of credentialing or onboarding experience preferred.
  • Demonstrated experience with data systems or credentialing software required.
  • Attention to detail and demonstrated organizational skills required.

Responsibilities

  • Assists with sending credentials file for completion and ensuring file completion within time periods specified.
  • Assists with preparing onboarding file for completion and ensuring file completion within time periods specified.
  • Assists with pre-orientation communications to new hires, managers and stakeholders, ensure completion of new hire onboarding documents, notify IT to initiate provisioning process, and partner with the Education & Training team for a smooth hand off for orientation on day one
  • Can assist with the new hire’s Onboarding in-person appointment; process and monitor results for state background check requirements (BCI/FBI), collect necessary paperwork, and communicate process next steps.
  • Provide additional support for the I-9 record retention process.
  • Responsible for ensuring all provider licenses, board certifications, Deas, and other related certifications are updated every 120 days in accordance with all requirements.
  • Responsible for ensuring all providers CAQH accounts are updated every 120 days in accordance with all requirements.
  • Responsible for ensuring CAQH provider accounts are created, maintained, and terminated when necessary.
  • Monitors the initial, reappointment and exportable process for all medical staff, professional staff, and delegated providers, ensuring compliance with regulatory bodies (Joint Commission, NCQA, URAC, CMS, CARF, HRSA, federal and state), as well as Medical Staff Bylaws, Rules and Regulations, policies and procedures, and delegated contracts.
  • Other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • 401k match
  • HealthJoy - a no cost medical and mental health online resource available Day 1
  • Robust earned paid time off program (PTO)
  • Federal Loan Forgiveness Program (available on eligible roles)
  • Professional Development Support
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