Assistant Coordinator for Commuter Life and Orientation, Transition and Family Engagement (Student Services Professional IA)

San Diego State University • San Diego, CA

16d • $4,150 - $5,076 • Onsite

About The Position

San Diego State University is hiring an Assistant Coordinator to support the Center for Commuter Life and the Center for Orientation, Transition and Family Engagement (OTFE). The role is divided evenly between the two departments and supports students and families as they transition to SDSU and continue their academic journeys. Under professional staff guidance, the Assistant Coordinator contributes to daily office operations, student engagement, mentoring initiatives, orientation programs, and campus events. Evening and weekend work may be required during peak program periods.

The Center for Commuter Life supports students who commute to campus through workshops, coordinated care, general advising, peer mentoring, and other services. OTFE coordinates orientation and welcome programs for new students and families, helping them connect with campus resources and prepare for a successful start at SDSU.

This is a full-time, benefits-eligible temporary position with an anticipated end date one year from the date of hire and the possibility of reappointment. The position is non-exempt under FLSA and eligible for overtime. Regular hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., with possible variation based on operational needs. The position is on campus at SDSU in San Diego. The CSU classification salary range is $4,150–$5,076 per month; the hiring salary is not expected to exceed $4,150 per month.

The role requires graduation from a four-year college or university in a behavioral science, public or business administration, or a job-related field. Specialized experience that successfully applies the required knowledge and abilities may substitute for the education year for year. Applicants must currently be authorized to work full time in the United States. Employment is contingent on a satisfactory background check, and the employee is a mandated reporter under California law.

Requirements

• Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field; specialized experience may substitute year for year.
• Communicate clearly and respectfully with students, families, mentors, staff, and campus partners in person, by phone, and in writing.
• Manage multiple responsibilities and shifting priorities across two departments.
• Provide welcoming, student-centered front-desk, phone, walk-in, and day-to-day service.
• Build positive working relationships with students and mentors from varied backgrounds and connect them with appropriate resources or professional support.
• Organize information, maintain accurate records, and use common computer applications to track program details and student-related data.
• Follow direction, ask questions when needed, and apply feedback while learning processes and responsibilities.
• Support student programs, mentoring activities, and large-scale events through preparation, coordination, and follow-through.
• Contribute positively to a collaborative team and demonstrate interest in student transition, engagement, and success.
• Be currently authorized to work in the United States on a full-time basis.
• Satisfactorily complete the required background check.

Nice To Haves

• Background supporting college students through mentoring, tutoring, orientation, student organizations, advising, peer leadership, or related programs.
• Familiarity with commuter, transfer, orientation, transition, retention, or student engagement initiatives.
• Enrollment in SDSU’s Postsecondary Educational Leadership master’s program with a Student Affairs specialization while serving in the role.
• Experience coordinating events, organizing program information, working with spreadsheets or databases, or supporting multiple supervisors or teams.

Responsibilities

• Support commuter student mentors and student assistants through check-ins, training, meetings, program coordination, and resource referrals.
• Answer students’ general questions, provide information about campus resources and academic support, and connect students with appropriate professional staff.
• Provide OTFE front-desk and office support, including welcoming visitors, responding to calls and inquiries, and completing assigned projects.
• Help plan and coordinate New Student Orientation, Weeks of Welcome, Family Weekend, workshops, and commuter student initiatives.
• Organize program information, track participation and student engagement, collect feedback, and assist with reports and basic assessment.
• Collaborate with students, families, campus partners, mentors, and staff while adapting to priorities across two departments.

Benefits

• 15 paid holidays, vacation, and sick leave.
• CalPERS pension plan with retiree healthcare and reciprocal agreements with other California public retirement systems, including the UC.
• Medical, dental, and vision coverage options at low or no cost.
• CSU tuition fee waiver for employees and eligible dependents.
• Optional FlexCash, life and disability insurance, legal plans, and pet plans.
• Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level