Assistant Community Manager - Cartersville, GA
About The Position
The Assistant Community Manager supports the Community Manager in overseeing the financial and operational facets of an apartment community. The role includes completing accounting and reporting tasks, preparing monthly close-out and financial reports, processing invoices, collecting rent and other payments, completing bank deposits and account reconciliations, and using property management systems to record, track, and report the property’s financial activity. The position also supports leasing, marketing, resident relations, lease enforcement, property safety and appearance, and coordination with maintenance teams, vendors, contractors, and clients or owners. In the Community Manager’s absence, the Assistant Community Manager serves as the on-site supervisor and manages daily community operations in accordance with company policies and procedures.
Requirements
- High school diploma or GED equivalent.
- A current, valid driver's license.
- Must be able to perform the essential job functions unaccompanied.
- Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community is preferred.
- Strong communication, presentation, and delivery skills, with the ability to connect with people at all levels.
- Proficiency with internet, word processing, spreadsheet, and database management programs for reporting purposes.
- Strong proficiency in property management software; Entrata, Yardi, and/or One Site experience is preferred.
- Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
- Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
- Ability to work in an office environment and frequently be exposed to outdoor conditions, including potentially unpleasant or hazardous temperatures, weather, odors, and landscapes.
- Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.
Nice To Haves
- Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
- Experience with Entrata, Yardi, and/or One Site property management software.
Responsibilities
- Support in-person leasing and marketing efforts and complete the full leasing cycle to help achieve revenue and occupancy goals.
- Complete daily transactions and tasks related to the community’s financial operations.
- Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased in accordance with company policies and procedures.
- Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
- Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
- Enforce lease terms through apartment inspections, evictions, collections, notifications, and other lease-agreement processes, taking appropriate action.
- Conduct property tours, provide clients or owners with performance updates, and meet with them as needed.
- Manage contractor and vendor relationships.
- Promote resident satisfaction by establishing and maintaining relationships with residents and coworkers.
- Oversee the safety, cleanliness, general appearance, and appeal of the property; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
- Ensure the property maintenance team complies with company standards for service requests.
- Act as the on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations according to company policies, procedures, and business practices.
- Monitor market and competitor conditions that may affect occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow established policies regarding concessions, specials, and other occupancy programs.
- Perform other duties as assigned.
- Work 40 hours in a regular work week and be available to work weekends when scheduled.
- Perform routine local business travel and non-local business travel as required.
Benefits
- Two or more weeks of paid time off.
- Paid holidays.
- Medical, dental, and vision insurance.
- 401(k) enrollment opportunity.
- Employer-paid basic life insurance and short-term disability.
- Paid parental leave for birthing and non-birthing parents after six months.
- Potential opportunity for rent savings, depending on property and ownership.
- Cell phone allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
