Assistant Community Manager

Kalos Residential•Jenks, OK
•Onsite

About The Position

The Assistant Community Manager is the second-in-command at the property and works directly with the Property Manager to run the full operation. When the Property Manager is away, the Assistant Community Manager assumes that role. The position owns leasing, resident relations, and the administrative and financial operations of the community, with responsibility for maintaining accurate property records, monitoring performance, and upholding a high standard of resident experience. It calls for someone who can work independently, follow established systems, and consistently execute with urgency and precision. The role is on-site in Jenks, Oklahoma, with Kalos Residential, the in-house property management company for Four Mile Capital. The Assistant Community Manager supports leasing and occupancy, resident retention, rent collections and delinquency management, financial processing and reporting, team coordination, and compliance. The position may also involve assisting other properties or departments when needed.

Requirements

  • Prior on-site property management or leasing experience, with demonstrated progression in responsibility.
  • Hands-on experience with leasing, renewals, rent collections, and resident relations.
  • Proficiency with Entrata or a comparable property management platform.
  • Competency with Microsoft Office Suite, including Word, Excel, and Outlook.
  • Demonstrated ability to manage financial processes accurately and consistently meet deadlines.
  • Fair Housing certification is required before interacting with prospects or residents.
  • High school diploma or equivalent required.
  • Must be available to work evenings and weekends as needed.
  • Reliable transportation required.
  • Must successfully pass a credit check.

Nice To Haves

  • Certified Apartment Manager (CAM) or Accredited Residential Manager (ARM) designation.
  • College degree.

Responsibilities

  • Conduct property tours, follow up on leasing leads, close leases, and support the Leasing Consultant.
  • Monitor the leasing pipeline and take ownership of property occupancy performance.
  • Complete leases and related paperwork accurately and enter them into Entrata daily.
  • Build relationships with residents, resolve concerns promptly and professionally, and run retention programs.
  • Manage rent collections and delinquency follow-up, ensuring rents are collected on time and delinquency is addressed promptly.
  • Support the Property Manager with PCard reconciliations, invoice processing, and routine reporting.
  • Lead by example in the leasing office, support the Leasing Consultant, coordinate with the maintenance team, and contribute to a professional and accountable team culture.
  • Ensure Fair Housing compliance, enforce renters insurance requirements, maintain accurate move-in and move-out documentation, and protect lease file integrity.
  • Run the property operation and act as Property Manager when the Property Manager is away.
  • Assist other properties or departments when needed.

Benefits

  • Competitive base pay commensurate with experience.
  • Performance-based bonus tied to property results.
  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off.
  • Career growth opportunities, including promotion from within and investment in employees.
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