Assistant Community Manager- Affordable Housing Senior Community

Columbia Residential Properties•Atlanta, GA

About The Position

The Assistant Community Manager assists the Community Manager with the day-to-day operations of an apartment community. The role includes administration, leasing, accounting, bookkeeping, service, and resident relations, with primary responsibility for collecting and posting all income due to the property. The position supports affordable housing operations, including resident recertifications, inspections, waiting lists, leasing, and compliance-related procedures. Duties may be modified or supplemented by management and are not limited to those listed in the job description.

Requirements

High school diploma or GED.
One to two years of related experience.
Sales and customer service experience.
Demonstrates passion for the work, a pleasant demeanor, and a desire for success.
Behaves consistently with the company’s vision, mission, and core values and contributes to an enjoyable working environment.

Nice To Haves

Associate degree or equivalent from a two-year college or technical school.
Experience with property management software.
Low Income Housing Tax Credit (LIHTC) experience.

Responsibilities

Collect and accurately post rent and other revenue payments, and make daily deposits.
Update the property management software system daily to provide timely information about property activity and profitability.
Implement eviction and dispossessory warrant procedures according to company policies, procedures, and state law.
Prepare accounting and month-end reports, including financial accounting statements, according to company policies and procedures.
Process accounts payable according to standard operating procedures.
Process former residents’ files after apartment inspections and prepare invoices for damage repairs.
Build positive relationships with residents and resolve issues to help make the property a pleasant place to live.
Answer phone calls, provide information, or refer callers to the appropriate person; pre-qualify prospective residents, show apartments, and lease apartments when needed.
Conduct or coordinate annual and interim resident recertifications and annual health and safety inspections.
Input and process site-based waiting lists.
Develop apartment leasing marketing strategies, establish goals for the Community Leasing Specialist, and suggest ways to improve operations and profitability.
Complete in-house training within the first 90 days of employment.
Perform additional duties within the scope of the work when requested by management.