Assistant Community Manager- Affordable Housing Senior Community

Columbia Residential Properties, LLC•Atlanta, GA

About The Position

The Assistant Community Manager assists the Community Manager with the day-to-day operations of an apartment community, including administration, leasing, accounting, bookkeeping, service, and resident relations. The role has primary responsibility for collecting and posting all income due to the property. Duties may change, and management may assign additional duties within the scope of the organization’s work. The position supports affordable housing for low- and moderate-income families and contributes to a pleasant resident environment and effective property operations. The company’s stated mission also includes enabling team members to excel and be recognized for their accomplishments, and providing principals and partners a fair return on their effort and investments. Its core values are excellence, integrity, responsibility, responsiveness, respect, and character.

Requirements

High school diploma or GED.
One to two years of related experience.
Experience in sales and customer service.
Complete in-house training within the first 90 days of employment.
Demonstrate passion for the work, a pleasant demeanor, and a desire for success.
Exhibit behavior consistent with the company’s vision, mission, and core values, and contribute to an enjoyable working environment.

Nice To Haves

Associate’s degree or equivalent from a two-year college or technical school.
Property Management Software experience.
Low Income Housing Tax Credit (LIHTC) experience.

Responsibilities

Collect and accurately post rent and other revenue payments, and make daily deposits.
Update the property management software system daily to provide timely information about property activity and profitability.
Implement eviction and dispossessory warrant procedures in accordance with company policies, procedures, and state law.
Prepare accounting and month-end reports, including financial accounting statements, in accordance with company policies and procedures.
Process accounts payable according to standard operating procedures.
Process files for previous residents after apartment inspections and prepare invoices for damage repairs.
Build positive relationships with residents and resolve issues to help make the property a pleasant place to live.
Answer phone calls, provide information or refer callers to the appropriate person, and, when needed, pre-qualify prospective residents, show apartments, and lease apartments.
Conduct or coordinate annual and interim resident recertifications and annual health and safety inspections.
Input and process site-based waiting lists.
Develop apartment leasing marketing strategies, establish goals for the Community Leasing Specialist, and identify ideas to improve operations and profitability.