Assistant Community Manager - Canoga Park, CA

USA Properties Fund, Inc.•Los Angeles, CA

10h•$26 - $27

About The Position

USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit; Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization. When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities. We are seeking an Assistant Community Manager for our 161 Unit Senior Community located in Canoga Park, CA. The Assistant Community Manager will report to the Community Manager. This is a non-exempt position, with a full-time work schedule of 8:00am - 5:00 pm, 40 hours per week. We offer a competitive salary, depending on experience, $26 to $27 per hour.

Requirements

A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit)
Computer skills in Microsoft Word, Excel and Outlook
Strong skills in customer service and sales
Must have a valid driver’s license from the state in which you reside
High School Diploma or GED preferred, but not required

Nice To Haves

Experience in YARDI Voyager is a plus

Responsibilities

Maintains compliance with all general and community-specific regulations. This may include LIHTC at varying levels of the area median income, Bond, MHP, RHCP, and/or HOME program requirements.
Ability to understand and present information
Ensures paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department and/or third party.
Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each
Capacity to work on multiple tasks at the same time while balancing work quality with meeting deadlines.
Ability to use critical thinking to solve problems
Works collaboratively with others to reach a community/company goals.
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Consistent efforts to maximize rental income.
Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents
Assists community manager with review of community financials and expenses.
Ability to post resident rent payments; posting subsidy/housing rent payments where applicable.
Develops and maintain positive, professional relationships with internal and external stakeholders.
Handles resident complaints, concerns, and special requests as directed by the Community Manager
Monitors marketing efforts and develop new strategies as
Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities.
Completes required monthly
Uses proper personal protective equipment (PPE) when completing a task
Addresses and reports any potential safety hazards to supervisors immediately upon discovery