Assistant Community Manager

Morgan Properties•Webster, NY

35d•$24 - $27•Hybrid

About The Position

Morgan Properties is looking for an Assistant Community Manager who thrives on solving problems, connecting with residents, and keeping a community running smoothly—sometimes across more than one site. You'll be the person residents trust and the teammate your colleagues count on, turning everyday interactions into memorable experiences while confidently managing competing priorities. This role offers hands-on experience across community operations, a team invested in your growth, and the satisfaction of seeing your work make a real difference in the lives of the people who call our communities home.

Requirements

2+ years of experience in customer service or a related field.
Excellent communication and interpersonal skills.
Ability to problem-solve and stay organized in a fast-paced environment.
A valid driver’s license and the willingness to drive between communities if needed.

Responsibilities

Be the friendly face and main point of contact for residents and visitors.
Respond to resident needs with empathy and professionalism.
Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
Support move-ins and move-outs, creating a seamless experience.
Escalate resident concerns as needed to leadership.
Inspect homes before move-in to ensure quality.
Walk the property and flag any maintenance or curb appeal issues.
Assist in planning and executing resident events.
Help ensure safety standards and community policies are followed.
Keep resident records accurate and up to date.
Assist in preparing community reports.
Support day-to-day admin tasks as assigned.