Assistant Community Manager - CPV

Allied Residential•West Richland, WA

2d•Hybrid

About The Position

As an Assistant Community Manager at Allied Residential, you will be the primary support to the Community Manager, ensuring the smooth daily operations of the community. This role involves maintaining high levels of resident satisfaction and contributing to strong financial performance. You will interact directly with residents and prospective residents, handling tasks such as leasing, rent collection, problem-solving, and property inspections to ensure the community operates efficiently.

Requirements

Six months to one year of related property management or leasing experience, or equivalent education and training.
Strong skills in Microsoft Office Suite (Outlook, Excel, Word).
Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
Proven leadership, problem-solving, and customer service skills.
Ability to work in both office and property environments, including unit inspections in varying weather conditions.
Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.
Must have experience with lease-up properties.

Nice To Haves

Experience with Yardi or RealPage highly preferred.

Responsibilities

Support the Community Manager in overseeing all aspects of community operations.
Show apartments to prospective residents, explain lease terms, and highlight community amenities.
Provide information on local schools, shopping, recreation, and transportation options.
Process lease agreements, collect deposits, and manage rental payments.
Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
Inspect vacant units to identify repair and maintenance needs.
Step in to manage community issues in the absence of the Community Manager.
Attend and actively participate in regular meetings and training sessions.
Supervise community employees in accordance with company policies and applicable laws.

Benefits

Competitive wage based on experience
Property-specific incentive programs
Bonus structures vary by ownership group and may include occupancy-based incentives, lease-up bonuses, financial performance bonuses, or annual performance-based awards.
152 hours (19 days) of Paid Time Off (PTO) annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years.
9 paid holidays.
Comprehensive health benefits including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days.
Health Savings Accounts
Flexible Spending Accounts
Employee Assistance Plan
401(k) with employer match (25% of contributions up to 4% of eligible pay).
Continuous professional development and advancement opportunities.