Assistant Community Manager - 110

Lakeshore Employment•St Petersburg, FL

22h•Onsite

About The Position

Lakeshore Management is seeking a motivated, results-oriented Assistant Community Manager to support daily community operations, with a strong focus on sales performance, revenue growth, occupancy, operational compliance, safety, and resident experience. Under the direction of the General Manager and/or Community Manager, the role provides administrative and operational support across resident relations, rent collection, compliance, safety, and sales and marketing. In the Community Manager’s absence, the Assistant Community Manager may assist with day-to-day operational functions as directed. This position has no supervisory responsibilities. The role supports operational and financial performance, occupancy and sales activity, resident relations, maintenance and compliance, and community projects and assets. Candidates should be sales-oriented, dependable, organized, and able to balance multiple priorities while maintaining strong execution. The position is based at Silver Lake in St. Petersburg, Florida. It is non-exempt and pays $18.00–$20.00 per hour based on experience, plus variable compensation. Employment is contingent on a background investigation, including pre-employment drug screening.

Requirements

3–5+ years of experience in property management, sales, or operations.
High school diploma or equivalent.
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience working with performance metrics and goals.
Flexibility and willingness to work Saturdays.
Availability for on-call or after-business-hours emergencies.
Flexibility and availability to travel for company training and events once per quarter, including occasional overnight travel as needed.

Nice To Haves

Prior leadership or supervisory experience.
Bachelor’s degree.
Bilingual in English and Spanish.
Property management or real estate certifications.
Knowledge of Fair Housing.

Responsibilities

Support daily operations, including budgeting, rent collection, expense control, and vendor management.
Monitor occupancy, revenue, delinquency, and expense performance indicators.
Maintain curb appeal, property standards, and operational efficiency.
Help prepare and submit required financial and operational reports.
Support occupancy growth through marketing, leasing, and home sales activities.
Manage prospect follow-up, appointment setting, tours, and closing activities.
Execute outreach strategies to generate traffic and improve conversion.
Oversee lease renewals and resident retention efforts.
Track sales pipeline activity and adjust strategies to meet goals.
Serve as a point of contact for residents, address concerns, and resolve issues professionally and promptly.
Promote a positive and welcoming community environment.
Support hiring, training, and development of team members; set expectations and help hold the team accountable for performance.
Coordinate with maintenance staff and vendors to maintain a safe, well-maintained, and compliant property.
Enforce community rules and company policies.
Support oversight of home inventory, installations, and capital projects, ensuring projects are completed on time and within budget.
Support continuous improvement of community assets.
Perform duties in accordance with company policies, procedures, and applicable local, state, and federal laws.
Assist with day-to-day operational functions in the Community Manager’s absence, as directed.
Travel for company training and events once per quarter, with occasional overnight travel as needed; be available for on-call or after-business-hours emergencies.