Assistant Community Manager

PMP Management • San Francisco, CA

26d • $30 - $35

About The Position

Property Management Professionals (PMP) is seeking a motivated, detail-oriented, communicative, and personable professional to join our team as an Assistant Community Manager. PMP is an industry-leading association management firm providing extraordinary services to common interest developments throughout Southern California, Utah, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest-growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. The Associate Community Manager will assist our Division Office by supporting the Association and Community Managers with various administrative responsibilities and duties.

Requirements

• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor
• Excellent computer abilities to navigate our care systems, as well as Microsoft Office
• Strong problem-solving skills
• Basic data-entry and typing skills
• Basic mathematical abilities
• Stable employment record
• Regular, predictable attendance
• Ability to effectively communicate in a respectful and positive manner

Nice To Haves

• 4 Year College Degree preferred but not required
• Experience in homeowners association (HOA) management, property management, or high-end hospitality is strongly preferred.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level