Assistant Community Director - The Crawford

CWS Apartment Homes•Euless, TX

About The Position

The Assistant Community Director supports the organization’s mission through considerate, effective communication with residents and takes ownership of rent collections, resident records, delinquencies, and reporting property financial data. The role supports the Community Director, leases and markets the community, and maintains positive resident relations. The Assistant Community Director is expected to demonstrate CWS’s core values and make the health, well-being, and safety of team members, residents, contractors, and themselves a priority. Work takes place in office and field environments within residential apartment communities. The position involves frequent interaction with residents, prospects, vendors, and team members in a customer-focused environment, with possible occasional exposure to outdoor weather and property maintenance activity. The role requires frequent walking around the property, including stairs, inspections, tours, and resident interactions, as well as standing, sitting, bending, reaching, and occasional lifting of supplies or marketing materials up to 25 pounds. The work schedule may be set or variable and includes weekends and emergencies as required. The employee may work at locations other than their home property, travel within major metropolitan areas, and attend company functions in other cities.

Requirements

High school diploma or GED.
Valid driver’s license and current automobile insurance.
Ability to adhere to set and variable work schedules, including weekends and emergencies as required.
Ability to adhere to company policies, procedures, and practices.
Ability to establish and maintain effective working relationships.
Ability to maintain a professional and ethical atmosphere.
Knowledge of Microsoft Office and Outlook software.
Ability to perform work responsibilities at locations other than the home property.
Ability to travel within major metropolitan areas and attend company functions in other cities as required.

Nice To Haves

Yardi software experience.
1–2 years of on-site management operations knowledge.

Responsibilities

Maintain accounts receivable.
Maintain resident records, reporting, and the management system.
Provide assistance to the Community Director.
Maintain positive resident relations.
Lease the community.
Market the community.
Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
Participate in the CWS Risk Management and Safety Programs.
Take ownership of rent collections, manage delinquencies, and report property financial data.
Demonstrate CWS core values and prioritize safety in business activities.

Benefits

50% apartment rental discount for onsite team members and 20% rental discount for other employees.
Multiple medical, dental, and vision plan options.
Company-paid life and disability insurance.
Paid parental leave.
401(k) with company match.
Pet insurance.
Tuition reimbursement.
Flexible spending and health savings account options.
Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
Paid time off.
Company holidays, a floating holiday, and a birthday holiday.