Maintenance Technician - The Crawford
About The Position
At CWS, the Maintenance Technician is responsible for maintaining the integrity and smooth operation of the community while providing exceptional customer service. The role involves frequent interaction with customers, residents, and guests and requires prioritizing the health, well-being, and safety of team members, residents, contractors, and oneself. The technician prepares make-ready apartments, completes service requests, maintains common areas, keeps inventory and the shop organized, and participates in preventative maintenance and resident satisfaction programs. The position also involves communicating with customers, residents, investors, vendors, leadership, and CWS team members, and participating in CWS Risk Management and Safety Programs. Work takes place throughout residential apartment communities, including occupied and vacant units, exterior grounds, and maintenance areas. The role includes exposure to varying temperatures and weather, noise, dust, fumes, chemicals, power tools, moving mechanical equipment, and other conditions associated with property maintenance. It requires frequent physical activity and handling tools, appliances, equipment, and supplies weighing up to 50 pounds.
Requirements
- Applicable certifications, including but not limited to EPA, HVAC I & II, and CPO (required).
- Valid driver’s license and current automobile insurance (required).
- Own a basic set of hand tools (required).
- Able to read service requests and schedules and regularly converse with team members, residents, and vendors in English.
- Basic computer skills.
- Able to adhere to set and variable work schedules, including weekends and emergencies as required.
- Able to adhere to company policies, procedures, and practices.
- Able to establish and maintain effective working relationships.
- Able to maintain a professional and ethical atmosphere.
- Able to perform work responsibilities at locations other than the home property.
- Able to travel within major metropolitan areas and attend company functions in other cities as required.
- Able to respond to emergency calls outside normal business hours.
- High school diploma or GED (preferred).
- Minimum 1 year of previous experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (preferred).
Nice To Haves
- High school diploma or GED.
- At least 1 year of experience in apartment maintenance or a trade involving basic knowledge of electricity, plumbing, carpentry, painting, and HVAC.
Responsibilities
- Prepare make-ready apartments.
- Complete service requests.
- Perform common area maintenance.
- Maintain inventory and shop organization.
- Participate in the preventative maintenance program.
- Participate in resident satisfaction programs.
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
- Participate in CWS Risk Management and Safety Programs.
- Prioritize the health, well-being, and safety of team members, residents, contractors, and oneself.
- Respond to emergency calls outside normal business hours.
Benefits
- 50% apartment rental discount for onsite team members and 20% rental discount for other employees.
- Multiple medical, dental, and vision plan options.
- Company-paid life and disability insurance.
- Paid parental leave.
- 401(k) with company match.
- Pet insurance.
- Tuition reimbursement.
- Flexible spending and health savings account options.
- Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
- Paid time off.
- Company holidays, a floating holiday, and a birthday holiday.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
