Assistant Club Manager $20k Sign on Bonus

BJ's Wholesale Club • Chesapeake, VA

4d • $61,500 - $77,000

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within the club, drive club performance, and oversee the departments within their designated track: Merchandising, Perishables, or Member Experience. The role prepares the trainee to assume one of these Assistant Club Manager positions and provides focused development and experience in the selected area. The AMIT ensures consistent execution of policies and procedures, a positive Member service experience, and club conditions that meet Grand Opening Look Daily (GOLD) standards.

The role requires developing talent, demonstrating leadership, delivering consistent results, leading audit compliance, collaborating with Business Partners, and overseeing onboarding, certification, and training to support food safety and operational excellence. As Manager on Duty (MOD) when needed, the AMIT takes responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained. A yearly forklift certification may be required. In Florida, the role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight; BJ’s covers applicable training and certification costs.

Requirements

• At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honesty, straightforwardness, and commitment to high levels of Member service.
• Excellent communication skills and ability to lead and motivate a large team.
• Understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated ability to manage or supervise cross-functional teams, train team members, and drive and communicate results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Basic computer knowledge, including MS Word, MS Excel, and email.
• Ability to obtain and maintain ServSafe certification.
• Forklift operator required.
• Open shift availability required.
• At least 18 years of age.

Nice To Haves

• Completion of the company training program.
• High school diploma and/or college degree.

Responsibilities

• Partner with the Club Manager and other leaders to oversee daily operations across assigned departments, emphasizing accountability, team engagement, business acumen, and execution of club standards.
• Manage recruiting, interviewing, staffing decisions, onboarding, and certification for assigned departments.
• Create and manage labor schedules aligned with business trends, sales patterns, operational needs, and budget targets.
• Drive sales, inventory control, product availability, and shrink management.
• Model and enforce GAA (Greet, Anticipate, Appreciate), GOLD, and LAST (Listen, Apologize, Solve, Thank) Member service standards.
• Ensure departments meet close-to-open standards and are clean, stocked, safe, and ready for business.
• Conduct performance reviews, mentor future leaders, support development and succession planning, and make decisions on promotions, merit increases, and transfers.
• Use production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards, and other tools to identify opportunities and drive results.
• Enforce policies and procedures for food safety, sanitation, OSHA, RIST, and cold chain compliance; lead audits and resolve operational issues.
• Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects with club and regional leadership.
• Monitor and promptly escalate equipment and facility issues.
• Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments as directed by the Club Manager.
• Complete daily tasks and initiatives through BJ’s MY WORK system.
• Operate forklifts safely when assigned and in accordance with training and safety protocols.
• Serve as Manager on Duty as needed, taking responsibility for club operations, team leadership, and Member engagement during assigned shifts.
• Maintain regular, predictable, full attendance.
• Develop team members through coaching, training, feedback, empowerment, recognition, and opportunities for career growth.
• Promote effective communication, collaboration, inclusion, ethical decision-making, trust, and constructive conflict resolution.
• Monitor Member engagement and department execution, resolve Member concerns, and support a premium shopping experience.
• Meet or exceed labor and supply plans, use reporting to identify trends, and understand key metrics for total club and department performance.

Benefits

• Weekly pay.
• Daily access to earned pay before payday; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan allowing purchases of BJ’s common stock at a 15% discount.
• $20,000 sign-on bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed