Assistant Club Manager $20k Sign on Bonus

BJ's Wholesale Club•Chesapeake, VA

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within the club and drive club performance, particularly in assigned departments. The role prepares individuals to assume an Assistant Club Manager position in Merchandising, Perishables, or Member Experience, with development and experience tailored to the selected track. The AMIT helps ensure consistent execution of policies and procedures, positive member service, and daily club standards, and develops talent while delivering results. The position leads audit compliance, collaborates with Business Partners, oversees onboarding, certification, and training, and serves as Manager on Duty as needed, taking responsibility for club operations, team leadership, and member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained. A yearly forklift certification may be required. In Florida, the role must obtain a qualifier certification for retail propane oversight; BJ’s covers applicable certification and training costs. The role partners with the Club Manager and other leaders to oversee assigned departments, staffing, schedules, sales, inventory, shrink, member experience, operational readiness, talent management, compliance, and safety. It uses club tools and reporting to identify opportunities and drive results, supports special projects and cross-functional operations, and maintains regular, predictable, full attendance. Open shift availability is required.

Requirements

  • At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
  • Strong drive for results and solid work ethic.
  • Honesty, straightforwardness, and commitment to high levels of member service.
  • Excellent communication skills.
  • Ability to lead and motivate a large team.
  • Understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
  • Demonstrated ability to lead or supervise cross-functional teams, train team members, and drive and communicate results.
  • Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
  • Basic computer knowledge, including MS Word, MS Excel, and email.
  • Ability to obtain and maintain ServSafe certification.
  • Forklift operator qualification required.
  • Open shift availability.
  • At least 18 years of age.
  • Ability to meet the physical and environmental conditions of the job, including frequent movement on hard surfaces, occasional bending, pulling and reaching, regular lifting up to 50 pounds, and occasional heavier lifting with assistance.
  • Ability to work around temperature extremes and loud noises in perishable areas and potential exposure to cleaning agents.

Nice To Haves

  • Completion of the company training program.
  • High school diploma and/or college degree.

Responsibilities

  • Provide strategic leadership for assigned Merchandising, Perishables, or Member Experience departments in partnership with the Club Manager and other leaders.
  • Recruit, interview, hire, onboard, and certify team members in assigned departments.
  • Plan and manage labor schedules based on business trends, sales patterns, operational needs, and budget targets.
  • Drive sales, inventory control, product availability, and shrink management.
  • Model and enforce member service standards, including GAA, GOLD, and LAST.
  • Maintain daily operational readiness and close-to-open standards, including clean, stocked, safe departments.
  • Conduct performance reviews, mentor future leaders, and support promotion, merit, transfer, development, and succession-planning decisions.
  • Use club-specific operational tools, scheduling systems, scorecards, and reporting dashboards to identify opportunities and improve results.
  • Enforce policies and procedures covering food safety, sanitation, OSHA, RIST, and cold chain compliance; lead audits and resolve operational issues.
  • Plan and execute merchandising transitions, seasonal sets, high-value space resets, and other special projects with club and regional leadership.
  • Monitor equipment and facility issues and escalate them promptly.
  • Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments as directed by the Club Manager.
  • Complete daily tasks and initiatives assigned through BJ’s MY WORK system.
  • Operate forklifts safely when assigned and in accordance with training and safety protocols.
  • Serve as Manager on Duty when needed, overseeing club operations, team leadership, and member engagement during assigned shifts.
  • Maintain regular, predictable, full attendance.
  • Develop team members through coaching, training, feedback, empowerment, and recognition; foster collaboration, inclusion, trust, and accountability.
  • Monitor member engagement and department execution, resolve member concerns, and ensure premium shopping experiences.
  • Use reporting to identify trends and opportunities, understand key performance metrics, meet or exceed labor and supply plans, and drive club performance and profitability.

Benefits

  • Weekly pay.
  • Daily Pay access to earned wages before payday; a fee may apply.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
  • Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Choice of three medical plans and optional dental and vision coverage.
  • Health Savings Account and flexible spending account options.
  • 401(k) retirement savings plan with a company match for eligible team members age 18 and older.
  • Employee Stock Purchase Plan, allowing eligible team members to purchase BJ’s common stock at a 15% discount through after-tax payroll deductions.
  • $20,000 sign-on bonus.
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