Assistant Club Manager Assistant Club Manager Merchandising $20K Sign on Bonus

BJ's Wholesale Club•Hampton, VA

22h•$61,500 - $77,000

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within the club and drive club performance, particularly in the departments they directly manage. The role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. Trainees receive development and experience aligned to their designated track and ultimately oversee the corresponding departments. The AMIT ensures consistent execution of policies and procedures, positive member service, Grand Opening Look Daily (GOLD) standards, and overall club leadership. The role includes developing talent, leading audit compliance, collaborating with Business Partners, and overseeing onboarding, certification, and training to support food safety and operational excellence. The AMIT also serves as Manager on Duty (MOD) as needed, taking responsibility for club operations, team leadership, and member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained. Yearly forklift certification may be required. In Florida, the role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight; BJ’s covers applicable costs and training. The position requires regular, predictable, full attendance and open shift availability. Job conditions include frequent movement on hard surfaces, occasional bending, pulling, and reaching, regular lifting up to 50 pounds (with assistance for occasional heavier lifting), and possible exposure to temperature extremes, loud noises in perishable areas, and cleaning agents. The stated pay range is $61,500 to $77,000.

Requirements

At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
Strong drive for results and solid work ethic; honesty, straightforwardness, and commitment to high levels of member service.
Excellent communication skills and ability to lead and motivate a large team.
Understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
Demonstrated leadership, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
Knowledge of store operations, membership, frontline, gas station, tire bay, maintenance, receiving, and omni procedures.
Basic computer knowledge, including MS Word, MS Excel, and email.
Ability to obtain and maintain ServSafe certification.
Forklift operator qualification required.
Open shift availability.
At least 18 years of age.
Ability to meet the stated physical and environmental job conditions, including frequent movement, occasional bending, pulling, and reaching; regular lifting up to 50 pounds; and potential exposure to temperature extremes, loud noises, and cleaning agents.

Nice To Haves

Completion of the company training program.
High school diploma and/or college degree.

Responsibilities

Partner with the Club Manager and other leaders to oversee daily operations in assigned departments, emphasizing accountability, team engagement, business acumen, and execution of club standards.
Manage hiring for assigned departments, including interviewing, staffing decisions, onboarding, and certification.
Create and manage labor schedules aligned with business trends, sales patterns, and budget targets; adjust coverage for operational needs.
Drive sales, inventory control, in-stock conditions, and shrink management through accurate inventory processes and product availability.
Model and enforce member service standards, including Greet, Anticipate, Appreciate (GAA), GOLD, and LAST (Listen, Apologize, Solve, Thank).
Maintain close-to-open readiness so departments are clean, stocked, safe, and ready for business.
Conduct performance reviews, mentor future leaders, and make decisions on promotions, merit increases, and transfers; support development programs and succession planning.
Use club tools and reporting—including production planning tools, NAFS, scorecards, scheduling systems, and dashboards—to identify opportunities and drive results.
Enforce policies and procedures for food safety, sanitation, OSHA, RIST, and cold chain compliance; lead audits and resolve operational issues.
Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects with club and regional leadership.
Monitor and escalate equipment and facility issues to support uninterrupted operations.
Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments as directed by the Club Manager.
Execute daily tasks and initiatives assigned through BJ’s MY WORK system.
Operate forklifts safely when assigned and in accordance with training and safety protocols.
Serve as Manager on Duty as needed, assuming responsibility for club operations, team leadership, and member engagement during assigned shifts.
Maintain regular, predictable, full attendance.
Develop team members through coaching, training, feedback, empowerment, recognition, and career-development opportunities.
Promote a values-based, inclusive culture and foster open communication, trust, collaboration, and constructive conflict resolution.
Monitor member engagement and department execution, resolve member concerns, and ensure premium service standards.
Meet or exceed labor and supply plans, use reporting to identify trends and opportunities, and understand key club and department performance metrics.
Maintain club GOLD standards and improve performance on relevant Bottom Quartile core KPIs.

Benefits

Weekly pay.
Daily Pay access to earned pay before payday; a fee may apply.
Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Three medical plan options.
Optional dental and vision coverage.
Health Savings Account (HSA) options.
Flexible spending account options.
401(k) retirement savings plan with company match for team members age 18 and older.
Employee Stock Purchase Plan with shares available at a 15% discount through after-tax payroll deductions.
$20,000 sign-on bonus.