Assistant Clinical Manager

Noble Hearts HR ConsultingWilson, NC
$29 - $34Onsite

About The Position

This role ensures continuity of care, maintains access-to-care goals, and guarantees compliance with NC Medicaid, licensing board, and NCDHHS regulations. The Assistant Clinical Manager supports the Clinical Manager in overseeing site operations, participates in all services, and is trained in the full scope of Clinical Manager duties to provide coverage when needed.

Requirements

  • Master's degree in Social Work, Counseling, Marriage & Family Therapy, Psychology, or related human services field
  • Minimum two years post-graduate supervised experience providing behavioral health services preferred
  • Active North Carolina license or provisional license in one of the following: LCSW-A / LCSW, LCMHC-A / LCMHC, LMFT-A / LMFT, LCAS-A / LCAS
  • Must maintain NCI, Community First Aid/CPR, and any other certifications required by DSIS.

Nice To Haves

  • BH I/DD Tailored Plan eligibility and services
  • Whole-person health and unmet resource needs
  • Crisis Prevention & Intervention (CPI/NCI)
  • HIPAA and Confidentiality
  • First Aid / CPR
  • Documentation standards and Medicaid compliance
  • CEU completion and clinical supervision participation

Responsibilities

  • Participate in all programs and services at the assigned site
  • Conduct Diagnostic Assessments (DAs) and Comprehensive Clinical Assessments (CCAs), along with any necessary clinical documentation to support access-to-care goals
  • Deliver therapy services (individual, group, and family) based on assigned program
  • Assist with treatment plan development and review
  • Support supervision of QPs, APs, PP's, and CADCs
  • Provide onboarding, mentoring, and training for new staff
  • Assist with performance reviews and development planning
  • Help coordinate the site's access-to-care model for timely client onboarding
  • Assist in implementing site-wide clinical initiatives and new program rollouts
  • Support coverage and caseload management across services
  • Ensure documentation meets Medicaid, NCDHHS, and DSIS standards for timeliness and accuracy
  • Participate in chart audits, quality reviews, and compliance monitoring
  • Respond to client crises per DSIS protocol
  • Assist in creating crisis plans with clients and caregivers

Benefits

  • Yes
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