Assistant Clinical Manager - Wilson, NC

Noble Hearts HR Consulting•Wilson, NC

8d•$29 - $34

About The Position

Dixon Social Interactive Services (DSIS) is seeking a qualified and compassionate Assistant Clinical Manager to support management, administration, and access to care across programs at an assigned site in Wilson, North Carolina. The role works under the direction of the Clinical Manager and supports continuity of care, timely service access, quality clinical operations, and compliance with NC Medicaid, NCDHHS, applicable licensing boards, and DSIS standards. The Assistant Clinical Manager provides clinical and leadership support across multiple programs and services. The position includes training in the full scope of Clinical Manager responsibilities and may provide coverage for the Clinical Manager as needed. The role requires flexibility to work across programs, independently and collaboratively, and to take on additional clinical and operational duties as assigned. The position supports programs such as SACOT, SAIOP, Tailored Care Management, Intensive In-Home, Peer Support Services, and Outpatient Therapy, as well as future DSIS programs delivered in person or virtually. The Assistant Clinical Manager conducts assessments and documentation, provides therapy as assigned, supports staff and clinical operations, helps coordinate services and crisis response, and contributes to compliance and quality assurance. Candidates must have a qualifying current North Carolina license or provisional license and a master's degree in a relevant human services field. The position requires maintaining applicable licensure and certifications, including NCI and Community First Aid/CPR, and completing required training and continuing education.

Requirements

Master's degree in Social Work, Counseling, Marriage & Family Therapy, Psychology, or a related human services field.
Current North Carolina license or provisional license in a qualifying discipline: LCSW-A/LCSW, LCMHC-A/LCMHC, LMFT-A/LMFT, or LCAS-A/LCAS, or an equivalent qualifying credential.
Maintain active licensure in good standing and fulfill required board supervision requirements if provisionally licensed.
Willingness and ability to conduct Diagnostic Assessments (DAs) and Comprehensive Clinical Assessments (CCAs).
Maintain NCI certification.
Maintain Community First Aid/CPR certification.
Maintain any additional certifications required by DSIS.
Complete required training in BH I/DD Tailored Plan eligibility and services, whole-person health and unmet resource needs, Crisis Prevention & Intervention (CPI/NCI), HIPAA and confidentiality, First Aid/CPR, clinical documentation and Medicaid compliance, required CEUs, and clinical supervision requirements and participation.
Strong clinical documentation, assessment, communication, and multidisciplinary collaboration skills.

Nice To Haves

Minimum of two years of post-graduate supervised experience providing behavioral health services is preferred.
Experience in community-based behavioral health, substance use, or related clinical settings is preferred.

Responsibilities

Participate in programs and services offered at the assigned DSIS site.
Conduct Diagnostic Assessments (DAs), Comprehensive Clinical Assessments (CCAs), and other required clinical documentation.
Provide individual, group, and family therapy based on program needs and assignments.
Assist with treatment plan development, implementation, and review.
Support continuity of care and high-quality clinical service delivery.
Support the supervision and development of QPs, APs, PP's, CADCs, and other assigned staff.
Assist with onboarding, mentoring, orientation, and training of new employees.
Provide clinical guidance and support to staff.
Assist with performance reviews and professional development planning.
Serve as a clinical resource and promote effective multidisciplinary collaboration.
Support the site's access-to-care model and help monitor goals and barriers to timely services.
Assist with site-wide clinical initiatives and new program rollouts.
Support coverage and caseload management across services, and promote coordination and integration of services across programs.
Ensure documentation is timely, accurate, complete, and compliant with applicable requirements.
Participate in chart audits, quality assurance activities, and compliance monitoring.
Support staff in maintaining appropriate clinical documentation and billing standards and assist with documentation or compliance concerns.
Respond to client crises in accordance with DSIS policies and clinical protocols.
Assist clients and caregivers with individualized crisis plans.
Collaborate with treatment team members, caregivers, and other providers during crisis situations.
Maintain flexibility to work across programs and services at the assigned site and provide coverage for Clinical Manager responsibilities when needed.
Complete and maintain required training, continuing education, and clinical supervision participation.