Assistant Clinical Manager - Postpartum

Advocate Health • Chicago, IL

7d • $44 - $66

About The Position

The Assistant Clinical Manager – Postpartum assists PCC leadership with the day-to-day operation of the unit to ensure high-quality, cost-effective patient care. The role serves as a clinical resource and role model for staff, supports staffing and patient-care assignments, and collaborates with physicians, management, and other health professionals to promote quality care and patient satisfaction.

The position supports regulatory compliance, patient safety, performance improvement, service recovery, and achievement of system, site, and unit goals. It also contributes to staff development through coaching, competency development, education, orientation, and performance feedback, while maintaining personal clinical expertise and professional growth.

Requirements

• Active Registered Nurse (RN) licensure; Illinois Licensed Professional Registered Nurse certification is listed under required knowledge, skills, and abilities.
• Typically three years of experience in the specialty area; specialty-focused continuing education and/or certifications may be required at department discretion.
• Two to three years of previous leadership experience.
• Bachelor of Science in Nursing (BSN).
• Content expertise in Obstetrics and Maternal Health.
• Ability to assume a charge or schedule-coordinator role.
• Effective communication and ability to work cohesively with a diverse work group.
• Unit-specialty-specific skills.
• CPR certification and specialty-related certification, if applicable.
• Earn 10 continuing education hours annually, including 8 pediatric-specific hours.
• Ability to travel locally, work under stressful conditions, adapt to change, cooperate with others, and make sound, timely decisions.
• Ability to perform lifting and bending and function in a fast-paced environment with established time constraints.
• Ability to lift up to 35 pounds without assistance; for patient lifts over 35 pounds or when a patient cannot assist, use patient-handling equipment with at least one other associate when available.
• Ability to recognize the needs and behaviors of different patient age groups and provide age-appropriate care.

Nice To Haves

• Master’s degree preferred.
• Certification preferred.

Responsibilities

• Serve as Charge Nurse and assign patient-care and non-patient-care duties safely and effectively.
• Maintain staffing in accordance with established policies and patient volume.
• Collaborate with physicians, management, and other healthcare professionals to support quality care and patient satisfaction.
• Prioritize duties and responsibilities to contribute to system, site, and unit goals.
• Ensure timely and accurate reporting of census, acuity, and staffing.
• Ensure Point of Care Testing, Code Carts, and Code Boxes are accounted for.
• Ensure appropriate supplies are available to staff through Lawson.
• Monitor and edit Report Express reports in a timely manner.
• Ensure compliance with regulatory agency standards and hospital policies and procedures.
• Promote patient safety by reporting issues through established channels and participating in safety initiatives.
• Apply performance-improvement principles and assist with performance-improvement processes, data collection, and tracking.
• Respond promptly to patient and family concerns and refer complex issues to management.
• Support unit performance-improvement plans, indicators, and outcomes; make recommendations for improvement.
• Maintain current knowledge of the organization’s mission, philosophy, policies, and procedures.
• Serve as a clinical resource to staff and collaborate with the healthcare team to facilitate care management.
• Model Service First standards, facilitate service recovery, and take initiative in resolving problems and conflicts.
• Partner with PCC leadership to support a positive work environment, staff growth, development, and job satisfaction.
• Refer major rule violations and work-performance issues to management through the established chain of command.
• Assist with staff education and in-service tracking, development of competencies and skills checklists, and coverage to facilitate in-service attendance.
• Coach and mentor staff; conduct timely, objective performance pathways for assigned staff, subject to management review before presentation.
• Assess staff educational needs and facilitate education opportunities; coordinate new-staff orientation with the MCO and APN.
• Help staff identify professional goals and provide opportunities to achieve them.
• Address minor performance variances and disciplinary counseling; consult management when written disciplinary action may be warranted.
• Maintain professional growth, current standards-of-care knowledge, and clinical expertise in pediatrics; earn 10 continuing education hours annually, 8 of which must be pediatric-specific.
• Participate in professional organizations, continuing education, and unit and hospital committees.
• Provide care appropriate to patients’ age-specific needs and demonstrate knowledge of growth and development across the lifespan.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay, including shift and on-call pay, based on the teammate’s job.
• Incentive pay for select positions.
• Opportunity for annual performance-based increases.
• Career-development and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager