Assistant Clinic Director

OneTogether Solutions • El Cajon, CA

46d • $43 - $43 • Onsite

About The Position

Revive Pathway is a state-of-the-art outpatient facility for the treatment of adults with opioid use disorder. We have created an innovative model of highly individualized, compassionate care, and we advance science in the field of opioid use disorder. Our purpose is to inspire hope and save lives – healing individuals, families, and communities along the way. At Revive Pathway, our employees are valued agents for change in the opioid crisis. We are building a team of compassionate and dedicated individuals who are ready to make a difference. We want to work with people who are passionate about learning and who value connection, positivity, and being part of an amazing team. We are currently seeking a Assistant Clinic Director to support our clinic in El Cajon, CA. This position, reporting to the Clinic Director, is an excellent opportunity for someone excited to make an immediate and lasting impact in a growing company.

Requirements

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to handle conflict resolution and maintain a secure environment.
• Proficiency in creating and managing spreadsheets.
• Experience in a clinical or healthcare setting is preferred.
• Availability to work outside of regular clinic hours as needed.

Nice To Haves

• Qualified Indian (American Indian or Alaska Native) applicants will receive preference in accordance with 25 U.S.C. § 5323 and 25 U.S.C. § 472a.

Responsibilities

• Make initial contact with potential patients when the Clinic Director is unavailable and obtain necessary information to help determine the appropriate program before seeing the Medical Provider.
• Coordinate patient care to maximize workflow and minimize wait times.
• Relay information to providers and coordinate with inpatient agencies to set up patient intakes/care.
• Assist and monitor potential patient inquiries via walk-ins, phone, or website.
• Maintain and update various spreadsheets, including RP stats, OUD patients in OTP/SUD, Case Conference (internal & External), self-pay, Mental Health, and other statistics.
• Create and manage downtime forms for front office staff, patient navigator, counselors, medical providers, back office, and Mental Health.
• Run and attach CURES reports to patient charts for intakes and enrolled patients quarterly.
• Weekly CURES review, identifying those receiving controlled substances outside of this facility. This will need to be reviewed with the medical director in real time.
• Print daily provider schedules and dosing sheets.
• Handle bank deposits.
• Prepare monthly orders for the clinic and medical supplies and handle as-needed orders for the Director of Facilities.
• Review of Drug screens (OTP and SUD) to identify positive opioid results. This will need to be reviewed with the medical director weekly.
• Assist the Clinic Director with facility maintenance, including inspections, removal of obstacles or hazards, and conducting mandatory audits, inspections, drills, and staff training on a monthly, quarterly, or annual basis.
• Assist both the Clinic Director and Medical Director with day-to-day operations related to patients, staff members, and the facility.
• Supervise and support front office staff, patient navigator, clinic concierge, and back office as needed to maintain a steady flow and provide excellent patient service.
• Update the staff work calendar and assist with coordinating shift coverage and schedules.
• Provide site tours to outside agencies and conduct offsite community outreach/training with the Clinic Director/Medical Director or in their absence.
• Support Medical Director with rotating fellows and residents from UCSD or other academic institutions.
• Point of contact and assistance for contingency management and any additional research-based treatment provided at Revive Pathway.
• Assist with new employee training.
• Communicate directions to staff and patients, ensuring items are executed as directed.
• Relay physicians’ directions to staff/patients and ensure completion.
• Work with OTS staff on MyEvolv updates and issues.
• Attend OTS meetings with the Clinic Director or in their absence.
• Assist the Clinic Director in reviewing and approving employee timecards.
• Assist with Prior Authorizations and support for Mental Health Services
• Resolve and de-escalate conflicts, ensuring clinic safety.
• Communicate and enforce behavioral and conduct expectations to patients and staff.
• Serve as the point of contact for staff and representatives when the Clinic Director or Medical Director is unavailable.
• Be available outside clinic hours to ensure staff and patient security.
• Assist with county daily, monthly, quarterly, and annual reports for regulatory compliance requirements (San Diego County, DHCS, CARF, etc).
• Collaborate with the Clinic Director and Medical Director to develop scheduling protocols for enhanced efficiency.
• Attend community meetings and provide outreach and education on Revive Pathway’s programs and services.
• Assist with Tribal relations as needed.

Benefits

• competitive salary
• benefits package
• opportunities for continuing education
• professional advancement
• On-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed