Assistant Chief Caseworker BHDS
About The Position
This is a supervisory position within Lancaster County Behavioral Health and Developmental Services (BH/DS). This employee will provide oversight, supervision, and direction within the Adult Mental Health Unit, supporting both Blended and Administrative Case Managers. The employee must exercise considerable independent judgment and decision making in working with component staff. As needed, based on supervisory direction, this position may be responsible for overseeing a caseload in the absence of staff members. The employee must be familiar with eligibility and discharge criteria as well as the expectations and requirements to provide blended case management services as defined by the state. The employee also works to ensure that collaborative relationships exist between local adult serving agencies, providers, insurance and managed care companies, and local community systems. The employee serves as a liaison to those systems to provide education regarding mental health, recovery principles, and case management services.
Requirements
- Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
- Knowledge of CSP and how they relate to the adult MH system
- Knowledge and understanding of State defined MH priority populations and eligibility criteria for adults and children
- Knowledge of Recovery and Resiliency principles as they relate to the populations being served
- Knowledge of issues related to Childhood Development, Transitioning Youth and the Aging population
- Knowledge of specialty populations such as the Dually Diagnosed (MH and MR or MH and D&A)
- Knowledge of and sensitivity to cultural issues which may impact mental health treatment.
- Ability to interpret policies and incorporate them into procedures and guidelines
- Demonstrate basic computer and word processing skills
- Access to transportation and the ability to travel quickly to appointments.
- Pennsylvania Childline Child Abuse History, Clearance, Acceptable-PA State Police Criminal Record Clearance, Acceptable FBI fingerprint clearance
- Acceptable Drug screening
- PA Driver's License and acceptable driving history
Responsibilities
- Provide bi-monthly supervision and direction to the Adult Blended/Administrative Case Management Unit Staff
- Provide availability to meet with staff to discuss crisis situations
- Coach staff to develop job performance goals and review on a regular basis
- Review performance goals and conduct annual performance evaluations
- Maintain documentation of employee performance including any disciplinary action
- Review and approve timesheets and time off requests
- Monitor individual and unit productivity weekly and ensure staff are meeting expected goals
- Conduct unit case management meetings on a monthly basis
- Regularly review staff documentation for accuracy, quality of content, and consistency
- Ensure compliance with all BCM regulations and guidelines
- Attend and participate in monthly component meetings
- Develop, monitor, and update the BCM 24 hour on-call list
- Case manages a small caseload of consumers during extended leave of staff or in the event of staff vacancy as discussed and approved by direct supervisor
- Routinely provides own transportation to and from consumer's home, meetings, outreach visits, and other job-related appointments in a timely manner and be able to access those locations with reasonable accommodations
- May provide transportation for consumers as needed
- Provide on call services on a routine basis and/or as required
- Assist staff in prioritizing their workload
- Provide training and orientation for new staff and interns
- Ensure full coverage during extended staff vacancies and absences
- Review billing issues and provide assistance in resolving any related problems
- Attend supervisor meetings and other administrative/management meetings as required
- Participate with Chief Caseworker in hiring of new staff
- Develop and maintain a collaborative network of relationships both internal and external to the agency
- Assign new cases to staff based on productivity and workload
- Determine with staff when BCM/ACM services for particular consumers should be referred for termination
- Prepare for and participate in monitoring visits by the State and/or funding entities
- Participate in training/education of community providers regarding MH services
- Adherence to all county and agency policies and procedures
- All other duties as assigned by Unit Director and Component Director.
Benefits
- comprehensive healthcare coverage
- a pension plan
- flexible spending accounts
- tuition reimbursement program
- paid time off for sick, vacation and holidays
- an employee assistance program
- family medical leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
