Assistant Center Director - Older Adult Network

Greenwich HouseBrooklyn, NY
Onsite

About The Position

Greenwich House, a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city, is seeking a compassionate and dedicated Assistant Center Director to join the Older Adult Network’s Park Slope Center for Successful Aging (PSCSA). This role supports the delivery of programs, services, and resources that empower older adults to remain active, connected, and independent while promoting dignity and quality of life. The Assistant Center Director will provide social work support, resource navigation, advocacy, and assistance to older adults, while also helping to oversee the daily operations and programming of the senior center. This position combines social work practice, program leadership, outreach, client support, community engagement, and supervision of social work students and volunteers to address the diverse needs of older adults. The role involves coordinating center activities, supporting program development, providing information and referrals, assisting with crisis intervention, and fostering a welcoming, inclusive environment.

Requirements

  • Bachelor's degree required.
  • One or more years of experience working with older adults, individuals with disabilities, or other at-risk populations (internship experience may be considered).
  • Knowledge of public benefits and entitlement programs, including SNAP, Medicaid, Medicare, and Access-A-Ride.
  • Strong interpersonal, communication, assessment, case management, advocacy, and crisis intervention skills.
  • Ability to engage older adults and families with professionalism, empathy, and cultural sensitivity.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint), email communication, Canva, Adobe, WordPress, Constant Contact, Vive, Mailchimp and ADP.
  • Experience planning programs, facilitating groups, conducting community outreach, and coordinating with community resources.
  • Strong organizational, multitasking, and problem-solving skills with the ability to adapt in a fast-paced, team-oriented environment.
  • Understanding of the biological, psychological, and social aspects of aging and the impact of chronic illness and disability on older adults.

Nice To Haves

  • Masters Degree Preferred; MSW, LMSW/LCSW (or working toward licensure), or a related degree in Social Work, Counseling, Gerontology, Recreation Therapy, or Human Services preferred.
  • SIFI Certified or eligible
  • Bilingual skills in Spanish preferred; Chinese, Russian, or French language proficiency is a plus.

Responsibilities

  • Support the daily operations of the older adult center, including outreach, program promotion, and meal service when needed.
  • Conduct client intake, assessments, and reassessments to identify individual needs and develop service plans.
  • Assist clients with applications and renewals for public benefits, including SNAP, Medicaid, Medicare, and Access-A-Ride.
  • Connect clients with community resources, including medical, legal, housing, home care, and mental health services.
  • Maintain accurate, timely, and confidential client documentation in agency databases in accordance with organizational and NYC Aging guidelines.
  • Monitor client progress and provide crisis intervention and support as needed.
  • Coordinate with community partners, volunteers, interns, and interdisciplinary teams to enhance services and member engagement.
  • Participate in staff meetings, case conferences, professional development, and community outreach activities.
  • Assist the Center Director with special projects and assume leadership responsibilities when needed.

Benefits

  • medical/dental/vision insurance
  • 403(b) plan
  • generous paid time off
  • exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events.
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