Assistant Case Manager (Case Aide)

Arizona Department of Administration • Flagstaff, AZ

1d • Onsite

About The Position

The Arizona Department of Child Safety (DCS) is a social and human services agency dedicated to partnering with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. At DCS, employees are called "Compassioneers" due to their compassionate approach to protecting and supporting vulnerable children and families across the state. DCS aims to be a pillar of strength for communities, building a safer, more compassionate, and resilient Arizona. Working for DCS is a mission-driven career offering purpose, growth, and the opportunity to make a lasting difference, as part of a team passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS provides an opportunity to contribute to the community and shape a brighter future for Arizona’s children and families. For those passionate about working with children and families, becoming a Case Aide at DCS can be a life-changing experience, with eligibility for promotion to the DCS Specialist Trainee position ($21.70 per hour) after four years of successful service.

Requirements

• Build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members
• Demonstrate compassionate communication and active listening when supporting families during sensitive situations
• Use attention to detail when completing clerical tasks such as data entry, file maintenance, and document preparation
• Collaborate effectively with case managers, supervisors, and service providers as part of a team-centered approach
• Utilize Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work
• Safely transport children to appointments while maintaining compliance with driving and safety requirements
• High School Diploma or GED
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

Responsibilities

• Support children and families under the direction of a Case Manager
• Provide direct services in Department of Child Safety programs
• Transport clients and ensure proper use of child safety seats
• Schedule appointments and coordinate services
• Supervise parent-child visits
• Refer clients to community resources
• Attend court hearings and required meetings
• Document client interactions and activities
• Provide general case management and clerical support

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees