Case Aide-Record Assistant

Arizona Department of Administration • Mesa, AZ

1d • Onsite

About The Position

THE ARIZONA DEPARTMENT OF CHILD SAFETY (DCS) IS A SOCIAL AND HUMAN SERVICES AGENCY WHOSE MISSION IS TO SUCCESSFULLY PARTNER WITH FAMILIES, CAREGIVERS, AND THE COMMUNITY TO STRENGTHEN FAMILIES, ENSURE SAFETY, AND ACHIEVE PERMANENCY FOR ALL ARIZONA’S CHILDREN THROUGH PREVENTION, SERVICES, AND SUPPORT. At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona. Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families. If you're passionate about working with children and families, becoming a Case Aide-Records Assistant at DCS can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour).

Requirements

• Build and maintain trusting, professional relationships
• Communicate with compassion, professionalism, and discretion in sensitive situations
• Use attention to detail when completing clerical tasks
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work
• High School Diploma or GED
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Responsibilities

• Support children and families under the direction of a Case Manager
• Document Management of electronic case records
• Prepare, redact, and manage court documents, disclosures, and case packets
• Supervise parent-child visits
• Participate in a variety of meetings and/or client hearings
• Transport clients and ensure proper use of child safety seats
• Provide general case management and clerical support

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED