Assistant Case Manager-Case Aide

Arizona Department of Administration•Tucson, AZ

18h•Onsite

About The Position

The Arizona Department of Child Safety is hiring an Assistant Case Manager – Case Aide for various Tucson office locations and a Yuma office location. The role supports children and families involved in Department of Child Safety programs under the direction of a Case Manager, providing direct services and general case management and clerical support. The position involves transporting clients, coordinating appointments and services, supervising parent-child visits, referring clients to community resources, attending court hearings and required meetings, and documenting client interactions and activities. Driving is an essential job function. Work outside regular hours, including weekends, holidays, and overtime, may be required. The listed salary is $17.34 per hour. After four years of successful service, employees are eligible for promotion to DCS Specialist Trainee, listed at $21.70 per hour.

Requirements

High school diploma or GED.
Valid driver’s license and a satisfactory 39-month driving record.
Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Work history, Central Registry, and Public Record will be considered.
Ability to build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members.
Compassionate communication and active listening when supporting families in sensitive situations.
Attention to detail for data entry, file maintenance, and document preparation.
Ability to collaborate with case managers, supervisors, and service providers.
Ability to use Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work.
Ability to safely transport children to appointments while complying with driving and safety requirements.

Nice To Haves

Knowledge of basic principles of human and social services.
Knowledge of child welfare and family support concepts.
Knowledge of basic safety practices related to client transportation and child safety seating.

Responsibilities

Support children and families under the direction of a Case Manager.
Provide direct services in Department of Child Safety programs.
Transport clients and ensure proper use of child safety seats.
Schedule appointments and coordinate services.
Supervise parent-child visits.
Refer clients to community resources.
Attend court hearings and required meetings.
Document client interactions and activities.
Provide general case management and clerical support.
Safely conduct work-related driving in compliance with driving and safety requirements.